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The ever-increasing natural disasters have been causing the loss of lives, properties and resources. By the preparedness and response ability of non-governmental organizations, it is aimed to minimize these losses. In this paper, first, the critical success factors of humanitarian relief logistics management operations are determined and categorized. Then, by considering these factors, a hybrid method that consists of trapezoidal interval type-2 fuzzy sets, AHP and TOPSIS, is proposed todoi:10.3846/20294913.2015.1056277 fatcat:mfm2gbfo6fd3bgtug2z4df5gwq