The first article in this issue, Improving the knowledge exchange landscape in the Cape Flats, a developing community in South Africa by Parker and Wills is also the first article in which Web 2.0 is the standard for information transfer. To be more specific, this article explores the use of Web 2.0 services to ease the access to information by people living in a socially and economically deprived area. Even more barriers exist, namely that the investigative group is affected by gangsterism and

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... drugs. To be more specific, the article reports on an investigation into the use of Web 2.0 technologies to enhance the information flow within the community to assist preventing the growth and spread of gangsterism and the use of drugs among South African communities, especially those in the Cape Flats. Ex-gang members and ex-drug addicts were interviewed, none of whom finished high school or had previous experience of using ICT. The findings showed that, through the use of Web 2.0 technologies, interviewees learnt to use, exchange and disseminate information.