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Digital Library Service Quality Assessment Model
2014
Procedia - Social and Behavioral Sciences
With the introduction of digital library services, the quality of service (QoS) has become paramount importance for evaluating the performance of the digital library service provisioning. Various models and frameworks have been proposed to evaluate digital library QoS. However, the prevalent research concentration in QoS for digital library is on the dimensions of the perspective of users' perception. In this paper, we address the same research problem from a different dimension which is from
doi:10.1016/j.sbspro.2014.03.715
fatcat:oeh6xq7bxrbpjg6o5smrxho22e