Moderating role of top management support in electronic procurement usage of Jordanian firms

Ahmad Marei, Luay Daoud, Marhaiza Ibrahim, Sameer M. Al-Jabaly
2021 Management Science Letters  
The use of e-procurement aids organisations in reducing business costs, broadening their market access and simplifying purchasing processes. However, in Jordan, only 27.6% of firms utilise e-procurement systems. Hence, the usage of e-procurement systems by Jordanian firms is still in its infancy. In this work, the technology, organisation and environment (TOE) factors affecting the use of e-procurement systems by large firms in Jordan were investigated. Previous studies have reported
more » ... reported inconsistent findings with regard to the antecedent factors that may affect e-procurement usage. Therefore, this work aimed to determine the factors related to e-procurement usage and whether or not top management support moderates the relationship between TOE factors and e-procurement usage. Results revealed that all TOE factors used in this study influenced the e-procurement usage of the firms. Moreover, the moderating role of top management support was found to be positively related to relative advantages and organisational readiness and negatively related to complexity.
doi:10.5267/j.msl.2020.11.027 fatcat:67qxrmjylrazzov2o7xnhkxgdq