Impact of Technostress on End-User Satisfaction and Performance

Monideepa Tarafdar, Qiang Tu, T. S. Ragu-Nathan
2010 Journal of Management Information Systems  
Monideepa Tarafdar is an associate professor of information, operations, and technology management at the university of Toledo. She has an undergraduate degree in physics and a graduate degree in telecommunications and electronics engineering from the university of Calcutta, India. her ph.D. is in management from the Indian Institute of Management, Calcutta. her current research interests are in managing individual and organizational adjustments required for effective information technology
more » ... tion technology use, information systems planning for Net-enabled organizations, information systems-business alignment, and business innovation using information systems. her research has appeared or is forthcoming in T.S. ragu-naThan is a professor of information systems and operations management at the College of Business administration at the university of Toledo. he holds a ph.D. in management information systems from the university of pittsburgh. his current research interests are in information systems strategy, quality issues in information systems, and the use of information technology in manufacturing, supply chain management, and e-commerce. his research has been published in several journals, including abSTracT: Organizational use of information and communications technologies (ICT) is increasingly resulting in negative cognitions in individuals, such as information overload and interruptions. recent literature has encapsulated these cognitions in
doi:10.2753/mis0742-1222270311 fatcat:gnkszkdh75eljioev54c6zvlwy