Wijkteams jeugd en gezin: Hoe teams werken, leren en ontwikkelen integreren in de dagelijkse praktijk

Roel Van Goor, Pauline Naber
2016 Journal of Social Intervention: Theory and Practice  
A B S T R A C T Neighbourhood support teams: How teams integrate working, learning, and developing in daily practice On 1 January 2015, responsibility for the availability and accessibility of all youth care in the Netherlands was decentralized from the national and subnational levels of government to the municipal level. Neighbourhood support teams for youth and family play a pivotal role in the Roel van Goor, PhD is senior research fellow and teacher at Inholland University of Applied
more » ... of Applied Sciences. In 2012 he completed his post-graduate research in the field of philosophy of education with a dissertation on the relation between the (uncertain) status of scientific knowledge-claims and educational thinking and practice (Van Goor, 2012). Journal of Social Intervention: Theory and Practice -2016 -Volume 25, Issue 1 5 ROEL VAN GOOR, PAULINE NABER organization of the municipal youth care system. This transition aimed both to transform the way youth care is carried out and to achieve cost savings. Youth workers in these teams have been assigned a new task that demands a new type of professionalism and a different way of working: away from an institution-centred and supply-oriented approach and towards operating proactively in the community and offering integrated support and care that responds to what young people and families really need. How are these professionals handling this transition and how can teams offer young people family care that provides quality and achieves result? This article provides pointers for municipalities and team managers responsible for overseeing this transformational process. The starting point for our practice-based research was Amsterdam, where we investigated how innovative and successful neighbourhood teams in the field of care -community care, psychiatric care, youth care, youth protection -have already made a similar transformation. In the City of Amsterdam, prevention and lighter forms of youth and family support are provided by 27 Parent and Child Teams (PCTs), consisting of Parent and Child Advisors (PCAs) who operate throughout the city in neighbourhoods and at schools. During the pilot phase in 2013 and 2014, we examined how the learning processes of the PCTs and PCAs can be organized in such a way that an ongoing process of learning and development is able to occur. We provided an overview of literature, conducted interviews, and held an expert meeting. A crucial part of the research consisted of in-depth interviews with respondents from best practice units in the field of professional care and welfare. We identified several recurring principles in the effectiveness of the working and learning processes of self-regulating teams. In this article, we highlight three central principles: Learning as team learning, Learning in dialogue and Learning from monitoring and self-monitoring. Learning as team learning: Learning in neighbourhood teams implies more than educating individual workers: it requires a focus on the team as a whole. First, the tasks of the team need to be clear in terms of procedures, central guidelines and the expected results. Secondly, a joint process of searching, reflecting and debating is needed to bring about a shared interpretation of the team's tasks, vision and ambitions, and this is also a prerequisite for effective team learning. Providing time and space for the ongoing process of learning contributes to effective team learning and team development, and ultimately leads to higher levels of performance. Learning in dialogue: Whatever form team learning may take, the learning process needs to be closely connected to everyday practice and experience. Alongside formal types of schooling and the workplace is necessary in order to gain further insight into the ways in which these newly established neighbourhood teams learn and simultaneously improve their own performance. K e y w o r d s Youth care, family support, pedagogical prevention, neighbourhood teams, team building, team development, team learning S A M E N VAT T I N G Wijkteams jeugd en gezin: Hoe teams werken, leren en ontwikkelen integreren in de dagelijkse praktijk Na de decentralisatie van de jeugdzorg vervullen wijkteams in Nederlandse gemeenten een centrale rol in de zorg voor jeugd. Ze zijn aanspreekpunt voor gezinnen in de wijk en bieden ondersteuning en hulp aan ouders, kinderen en jongeren die een vraag of probleem hebben in hun opvoeding en ontwikkeling. Wanneer speciale of langdurige zorg nodig is verwijzen ze door,
doi:10.18352/jsi.475 fatcat:f5nddl53qnhinbwmkuzzz67cv4