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The present scenario in LPG industry there are many opportunities for LPG to contribute to improve living standards. LPG sector is constantly facing challenges from the market. LPG is not commonly found in rural areas where biomass use tends to be highest and where the health effects of smoke are also highest. The main purpose of the study is to understand the approach and satisfaction of consumer towards sales and service of LPG agency which will help the company to make proper marketingdoi:10.35291/2454-9150.2020.0253 fatcat:6zayrt3b4zgpfebubuffvrwbwu