Maria Augusta Soares Machado, Walter Gassenferth
2015 Independent Journal of Management & Production  
This paper presents a practical proposition for the application of the Linear Programming quantitative method in order to assist planning and control of customer circuit delivery activities in telecommunications companies working with the corporative market. Based upon data provided for by a telecom company operating in Brazil, the Linear Programming method was employed for one of the classical problems of determining the optimum mix of production quantities for a set of five products of that
more » ... products of that company: Private Telephone Network, Internet Network, Intranet Network, Low Speed Data Network, and High Speed Data Network, in face of several limitations of the productive resources, seeking to maximize the company's monthly revenue. By fitting the production data available into a primary model, observation was made as to what number of monthly activations for each product would be mostly optimized in order to achieve maximum revenues in the company. The final delivery of a complete network was not observed but the delivery of the circuits that make it up, and this was a limiting factor for the study herein, which, however, brings an innovative proposition for the planning of private telecommunications network provisioning. through a large telecom operator backbone several customer environments (sites), from which he operates his business. This process includes all the activities from the request of a service order by the customer to the provisioning of the network in operation (the beginning of its commercial running), going through assembly of every physical part of the network, the configuration of its logical parameters, and the running test with customer's application, simulating the day-to-day of the business as shown in Figure 2 .
doi:10.14807/ijmp.v6i1.247 fatcat:ygb62bkptrefjiw7nepkxpdlfu