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Hotels need new technologies in order to spread their knowledge and establish superiority over their competitors by creating strategies in a fast, efficient, and secure manner in complex processes. Cloud-based software services are one of the major areas where these technologies are applied. Thanks to cloud-based software, the way hotels do their business has been significantly affected, and this effect continues to grow. The aim of this research is to identify the current cloud-based softwaredoi:10.19168/jyasar.801080 fatcat:gzkfukk47nazxn2zwaua73mip4