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A b s t r a c t There is a critical gap in our nation's ability to accurately measure and manage the quality of medical care. A robust healthcare quality information system (HQIS) has the potential to address this deficiency through the capture, codification, and analysis of information about patient treatments and related outcomes. Because non-technical issues often present the greatest challenges, this paper provides an overview of these sociotechnical issues in building a successful HQIS,doi:10.1197/jamia.m2050 pmid:16622161 pmcid:PMC1513682 fatcat:ypdtixwrivhojikrjnqlylgvvu