A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is
Researchers have tried to build valid and reliable instruments for measuring users' assessments of IS. However, focusing on instruments is a somewhat ineffective way of dealing with problems associated with the evaluation process itself. This paper presents a model of the process by which individuals evaluate an IS. The model emphasizes the importance of raters' goals. To form an evaluation, raters seek information about an IS and compare it to their normative beliefs. The information they seekdblp:conf/icis/MathiesonR91 fatcat:hw6rwgaubreghpjjvpnsezw2h4