Various RFID-based smart-walk systems have been developed for guiding disabled people. The system sends appropriate message whenever the disabled people arrived at a specific point. We propose universal design concept and optimization techniques for the smart-walk systems. Universal design concept can be adopted for supporting various kinds of disabled such as a blind person, a hearing-impaired person, or a foreigner in a system. It can be supported by storing appropriate messages set in the

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... sage database table depending on the kinds of the disabled. System optimization can be done by analyzing operational log(stream) data accumulated in the system. Useful information can be extracted by analyzing or mining the accumulated operational log data. We show various analysis results from the operational log data.