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Segmentation in sport services: a typology of fitness customers
2016
Acta Universitatis Carolinae: Kinanthropologica
This article considers customer typology in fitness centres. The main aim of our survey is to state the basic segments of fitness customers and create their typology. A survey was conducted on a sample of 1004 respondents from 48 fitness centres. We used questionnaires and latent class analysis for the assessment and interpretation of data. The results of our research are as follows: we identified 6 segments of typical customers, of which three are male (we called them student, shark, mature)
doi:10.14712/23366052.2015.30
fatcat:pr6ymcdkmnbkhgettkynjr2kva