Knowledge Transfer Support for Server Administration Using Operations Histories

Atsuo Hazeyama, Eri Umino, Hikaru Yoshii
2013 Procedia Computer Science  
As the services on the network increase, importance of the server administration increases. Sophistication and abundant experience are necessary for server administration, and the knowledge transfer to novice server administrators is important. We think that knowledge and experience of the administrators are condensed in operations histories. Therefore, in this paper, for the purpose of knowledge transfer support for server administration, the authors describe a system for knowledge transfer
more » ... port of server administration using operations histories.
doi:10.1016/j.procs.2013.09.190 fatcat:65x4hst5rncr7ibge47znf53qa