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Knowledge Transfer Support for Server Administration Using Operations Histories
2013
Procedia Computer Science
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As the services on the network increase, importance of the server administration increases. Sophistication and abundant experience are necessary for server administration, and the knowledge transfer to novice server administrators is important. We think that knowledge and experience of the administrators are condensed in operations histories. Therefore, in this paper, for the purpose of knowledge transfer support for server administration, the authors describe a system for knowledge transfer
doi:10.1016/j.procs.2013.09.190
fatcat:65x4hst5rncr7ibge47znf53qa