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Towards a definition of a business performance measurement system
2007
International Journal of Operations & Production Management
Rationale: Scholars in the field of performance measurement tend to use the term Business Performance Measurement (BPM) systems without explaining exactly what they mean by it. This lack of clarity creates confusion and comparability issues, and makes it difficult for researchers to build on each others' work. Purpose: The purpose of this paper is to identify the key characteristics of a BPM system. We do so by reviewing the different definitions of a BPM system that exist in the literature.
doi:10.1108/01443570710763778
fatcat:p7zqfvj6djewfbwkkrohu2bagy