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Analysing app reviews for software engineering: a systematic literature review
2022
Empirical Software Engineering
AbstractApp reviews found in app stores can provide critically valuable information to help software engineers understand user requirements and to design, debug, and evolve software products. Over the last ten years, a vast amount of research has been produced to study what useful information might be found in app reviews, and how to mine and organise such information as efficiently as possible. This paper presents a comprehensive survey of this research, covering 182 papers published between
doi:10.1007/s10664-021-10065-7
fatcat:6ydmzxt3xnd25mn3fq3tln4udy