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Purpose -The Library Business Corners (LBC) service for entrepreneurs in the Western Cape of South Africa uses public libraries as a channel for information and expertise. It is a "grass roots", community-driven, approach which has been adopted elsewhere in South Africa. Similar services have appeared addressing the same, or similar, groups of users, often concentrating on the use of information and communication technology. Design/methodology/approach -Developing an effective service fordoi:10.1108/00242530910987064 fatcat:cq34bktrzfcohdsy6menc6dsai