For the highest amount of companies, today the quality issue presents an important first hand problem related specifically with goods and services that companies provide to consumers. Application of quality systems is not complete yet, but the goal is to have competition between companies until achieving completed managing Total Quality Management. For the highest amount of Small and medium-sized enterprises nowadays, the quality issue presents an important first hand problem related

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... y with goods and services that companies provide to consumers. Therefore, can say that the main characteristic of products and services is the term. With this project to contribute more for better recognition of ISO-standards International Organization for Standardization and HACCP-system, Hazard Analysis and Critical Control Point their impact on the effectiveness, profitability and fulfilling the needs of customers in the market.