A Process Traceability Methodology to Support Conflict Management

Mohamed-zied Ouertani, Lilia Gzara-Yesilbas, Gabriel Ris
2006 2006 10th International Conference on Computer Supported Cooperative Work in Design  
The process of collaborative engineering design is relatively complex, and often results in various conflicts due to multi-actors interactions. Therefore, a critical element of collaborative design would be conflict situations resolution. In this paper, a process traceability based methodology is proposed to support conflict management. This methodology deals mainly with the conflict resolution team identification and the solution impact evaluation issues. A process metamodel is proposed in
more » ... is proposed in order to allow the design process traceability and the data dependencies network identification; which makes it possible to identify the conflict resolution actors as well as to evaluate the selected solution impact.
doi:10.1109/cscwd.2006.253218 dblp:conf/cscwd/OuertaniYR06 fatcat:qyxk6iap5fcojozou4gntiekce