Un médiateur dans un service d'urgences hospitalières : quelles missions selon les personnels ?

Philippe Charrier, Karine Buchet-Poyau, Marine Delaroche-Gaudin, Marion Douplat, Laurent Jacquin, Pauline Occelli, Florence Fayard-Gonon, Véronique Potinet, Karim Tazarourte, Sandrine Touzet
2019 Santé Publique  
The study shows a favourable opinion towards mediation. It has allowed to identify obstacles to the well-functioning of the missions assigned to mediators. One of the challenges is the integration of this new actor, the mediator.
doi:10.3917/spub.196.0797 pmid:32550662 fatcat:s74cvcs4vberfna7xttq5nwwie