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Contrasting the interaction structure of an email and a telephone corpus
Proceedings of the SIGDIAL 2009 Conference on The 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue - SIGDIAL '09
We present a dialogue annotation scheme for both spoken and written interaction, and use it in a telephone transaction corpus and an email corpus. We train classifiers, comparing regular SVM and structured SVM against a heuristic baseline. We provide a novel application of structured SVM to predicting relations between instance pairs.doi:10.3115/1708376.1708429 fatcat:pgvxnjmegrdcbjccrglk63ck5i