A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is application/pdf
.
The Trouble with Sanctions: Organizational Responses to Deviant Anger Displays at Work
1900
This article examines management and coworker reactions to employee anger expressions that violate salient emotion display norms, for example, deviant anger, and explores whether these reactions can promote subsequent positive change at work. Full-time US employees volunteered information about workplace anger expressions they personally witnessed and felt 'went too far'. Using open-ended survey questions, we identified three categories of deviant anger (physical acts, intense verbal displays,
doi:10.13016/m2z60c296
fatcat:ccodzwty6fakhf6sysgfudqkw4