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The recent large number of catastrophic events, such as terrorist attacks, natural disasters and pandemics, has drawn attention to the vulnerability of supply chains and the capability of IT system to monitor, predict and counteract adverse events. Experts agree that visibility and information sharing are fundamental tools to enhance the management of supply chain risks. Hence, by means of field studies conducted with seven companies, this study aims to shed more light upon how informationdoi:10.1504/ijlsm.2018.10013175 fatcat:ayztjtcf3zafxeykqzj72xqu7u