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The article deals with the issue of transport of people with disabilities, specifically by rail. It analyzes the representation of these people from a demographic point of view. From the point of view of transport technology, the subject of research is the inclusion of a specialized car for the passengers with reduced mobility in train sets. With the help of a questionnaire survey, it focuses on shortcomings subjectively perceived by passengers. These data are the basis for the proposal, whichdoi:10.1016/j.trpro.2021.07.008 fatcat:kjm52e6qkjcnfpmyxevve5ehgi