Investigating intention to share knowledge between supply chain partners [thesis]

Nargesalsadat Seyyedeh
2010
According to the knowledge based view of organisation, knowledge is an important productive resource that provides organisations competitive advantages. It is also argued that no single organisation has the full-range of expertise to survive. New knowledge is acquired not only from internal knowledge resources but also from sources outside the organisation's boundaries. Thus, inter-organisational knowledge sharing is important for organisations to gain new knowledge. Many organisational
more » ... ships have been created to transfer knowledge. The customer-supplier relationship as part of the supply chain is a special type of inter-organisational relationship that is highly knowledge-intensive. Many of the critical failures in supply chain management are the consequence of poor knowledge sharing activities with organisation partners. One of the barriers to knowledge sharing is the lack of intention to share knowledge. The lack of intention to share knowledge as a starting point for knowledge sharing is even more important in customer supplier relationship because knowledge sharing is not normally viewed as one of the main targets by supply chain partners and therefore may not receive appropriate attention. Unlike knowledge transfer activities in other types of inter-organisational alliances, knowledge transfer between supply chain partners is generally not targeted and is less guaranteed. Thus, intention to share knowledge with its supply chain partners is of particular interest for an organisation. The focus of this study is to investigate the intention to share knowledge in customer-supplier relationships. The study aims to identify factors influencing this intention to share knowledge between supply chain partners by focusing on a simple two-level supply chain. In order to achieve this aim, a research model is developed based on the relevant theories of knowledge sharing in existing literature and then tested and extended through multiple case studies. The resulting integrated conceptual model about the intention [...]
doi:10.26190/unsworks/23570 fatcat:iahtgwehwvhy3aeiwkvh5jjfxq