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Comparative Evaluation of Quantitative Effects of Information Systems Implementation
2016
Innovative Computing Information and Control Express Letters, Part B: Applications
This paper presents a new method for evaluating the effects of newly implemented information systems quantitatively based on process mining techniques. Furthermore, in order to facilitate a comparative analysis of an existing system and a new system, we propose a configuration tool that can be used conveniently for visual comparison of changed activities, resources, organizers, and so on between processes of the two systems. Actual business processes can be discovered from event logs or
doi:10.24507/icicelb.07.01.43
fatcat:kvgw2ke2i5gkne6cvd7wty6shy