Reduction of the indication of damaged cabinets (172-176)

Ana Cristina Souza Pereira, Aislan William de Almeida Fernandes, Paola Souto Campos, Jandecy Cabral Leite Junior
2018 ITEGAM- Journal of Engineering and Technology for Industrial Applications (ITEGAM-JETIA)  
Competitiveness is the extremely important factor for the success and maintenance of the profits of the organizations installed in the industrial center of Manaus (PIM), and the implementation of quality management systems is a differential and an advantage in the search for greater participation in the market. This article aims to conduct a study of the production process of a company that supplies in-built TV cabinets (PIM). The production goal was not met due to the large number of damaged
more » ... number of damaged offices in the process. The method used is the PDCA through the process failure collection sheets, the meeting with the collaborators (Brainstorming) with which it was possible to identify the problems, the process flow mapping, identifying the stations where the failures occurred and the "Ishikawa" cause and effect diagram to perform the analysis of possible causes, as well as the implementation of the action plan to reduce these failures and improve the daily productive capacity of the injected cabinets. The results of the research are exposed at the conclusion of the case study.
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