THE EFFECT OF TRAINING AND MOTIVATION ON EMPLOYEE PERFORMANCE OF PT. ASURANSI BANGUN ASKRIDA

H. Ania, A.V. Hubeis, S. Kuswanto
2018 Russian Journal of Agricultural and Socio-Economic Sciences  
The result of employee performance in PT Asuransi XYZ in 2014 is 63.38% of PT Asuransi XYZ's employee acquire an excellent performance, therefore the performance drastically decreased in every year until 2016. Otherwise, the amount of employee that acquire deficient performance increase to 77.6% in 2014 to 2016. The growth of the employee performance is allegedly influenced by the motivation and training that provided by PT Asuransi XYZ to the employee. This causes the researcher intend to
more » ... ne the influence of training and motivation toward the employee performance. This study uses quantitative approach with questionnaires that distributed to 116 employees with quota sampling method. The number of samples are from heads of division, heads of department, heads of section, and executors with the total 11 person, 20 person, 38 person and 47 person.The sample data is processed using LISREL application to analyze Structural Equation Modeling. The results of this study indicated that variables of training had a significant positive effect on employee performance, motivation had a positive and significant positive effect on employee performance, and training had a positive and significant effect on motivation. Training and motivation together had a positive significant effect on employee performance. KEY WORDS Employee performance, motivation, structural equation modeling, training. According to Otoritas Jasa Keuangan (OJK) in 2015, there are various types of insurance companies in Indonesia, for instance general insurance, life insurance, reinsurance, compulsory insurance and social insurance. General insurance companies have the largest companies in Indonesia in total 80 companies. PT Asuransi XYZ is one of the general insurance companies in Indonesia (OJK 2015). PT Asuransi XYZ had branches in every large city in Indonesia. PT Asuransi XYZ is insurance company that offering insurance protection for all risk and loss, particularly for buildings and assets. The development of PT Asuransi XYZ can be shown from the increasing amount of clients and the revenue increasing in every year. According to the financial report of PT Asuransi XYZ, the company's revenue increased from 2012 -2016 with an average increase of 19.33% per year, despite of the increasing amount of revenue in every year, PT Asuransi XYZ's revenue is still below the target set by the company. The average of revenue achievement is only 57.5% from the target of company. The revenue achievement is inseparable from the employee performance in PT Asuransi XYZ. According to the internal evaluation result, the employee performance in PT Asuransi XYZ decreased in 2014 -2016 (PT Asuransi XYZ 2017 . The result of employee performance in PT Asuransi XYZ in 2014 is 63.38% of PT Asuransi XYZ's employee acquire an excellent performance, therefore the performance drastically decreased in every year until 2016. Otherwise, the amount of employee that acquire deficient performance increase to 77.6% in 2014 to 2016 (PT Asuransi XYZ 2017). The employee performance in PT Asuransi XYZ is influenced by the provision of training and motivation. The provision of training and motivation from the company must fit the employee needs in order to achieve the increasing of performance. The improvement of performance management is not only effect on the increasing result of the company, but further than that it is also be able as employee value add (Fahmi 2016).
doi:10.18551/rjoas.2018-06.20 fatcat:usxryap7bfaurep7etoeeafbfa