Guest editorial

Chulmo Koo, Luiz Mendes-Filho, Dimitrios Buhalis
2019 Tourism Review  
Smart tourism has generated a new paradigm in the tourism industry, propelled by the revolution of information and communication technologies (ICT) (Buhalis and Amaranggana, 2014) . This has been enabled by tourism organisations and destinations operating as an ecosystem (Boes et al., 2016) . A range of technologies, such as smartphones, sensors and beacons, as well as software and applications, virtual reality, augmented reality, artificial intelligence, big data, internet of everything (IoT),
more » ... cloud computing, autonomous vehicles and drones, have been used to support interoperability and interconnectivity (Buhalis and Leung, 2018) . Smart tourism encompasses networked ICT, providing opportunities for both tourism consumers and organisations (Li et al., 2017) . Wang et al. (2013) suggests that smart tourism destinations consist of three main components, namely, cloud services, IoT and enduser internet service system.
doi:10.1108/tr-02-2019-208 fatcat:4esaerp2zvfp5c24w723h5rr54