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many found the process of finger-prick blood sampling extremely challenging and this contributed to concerns that test results may be inaccurate. A minority of participants also missed the opportunity clinic-based testing offered to discuss symptoms or concerns with staff. Participants overwhelmingly found the process of receiving test results by SMS acceptable and preferable to alternatives. Conclusions Internet-based testing is viewed positively by most users but uptake may be improved ifdoi:10.1136/sextrans-2021-sti.441 fatcat:tiac5cwycjaiziu7gtqiwviwte