The efficiency and effectiveness of judicial systems have become one of the main points of interest in public administration, due to the beneficial effects of an efficient judicial system on economic growth. It is rightly said that 'Justice delayed is justice denied' and hence it is expected that the judiciary in any country should provide efficient and timely relief to the people who come to its courts. Indian Institute of Management Kashipur (IIM Kashipur) conducted this study during

more »

... to develop possible performance measurement indicators for Subordinate Courts in the form of action based research. The overall research design follows a consultative process with the 'stakeholders' (lawyers, judges, researchers and academics) in two states namely Uttar Pradesh and Uttarakhand. The discussions with the stakeholders yielded a broad set of performance indicators: Infrastructure, Institution-Disposition Ratio, Quality of Judgment, Number of Adjournments, Encouragement of Alternative dispute resolution (ADR) and Training of Judicial Officers. During the study, the stakeholders also debated whether performance evaluation of courts should also take into account the performance of all associated staff and availability of conducive infrastructure or should only focus on the performance of the individual judge.