Erp in Indian Smes - A Study of Critical Failure Factors

Manupreet Singh
2014 IOSR Journal of Mechanical and Civil Engineering  
ERP (Enterprise Resource Planning) comprises of a commercial software package that promises the seamless integration of all the information flowing through the company-financial, accounting, human resources, supply chain and customer information. Research on the implementation of ERP in particular region like India shows that, the job of implementing an ERP is a riskier business for SMEs than for LEs, still SMEs have been receiving lesser focus on ERP from researchers than LEs. Most of the
more » ... rches to be done on critical success factors CSFs. Many companies in India have implemented ERP to capture its benefits and still there is a lack of examining Critical Factors that contribute in the failure of ERP implementation at Indian SMEs. In this dissertation Qualitative survey based method was used to explore "what are the possible critical failure factors" that contribute in the failure of ERP implementation at India SMEs. A questionnaire is used to collect the data from personal observations and interviews with people those who are having experience of ERP implementation in Indian SMEs. In this study, it was found that an ERP implementation at Indian SMEs is not exactly same from the ERP implementations found in the existing literature for the worldwide LEs. When discussing the critical failure factors for an ERP implementation at Indian SMEs, it was found that although the factors are more or less same but the importance of factors in term of their priorities (importance) are defiantly different from the ERP implementation of LEs.
doi:10.9790/1684-11467479 fatcat:cnn5h2kf4neotoxcwm463upxwy