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Purpose of the Study: Financial fraud is estimated to cost consumers approximately $50 billion annually. To examine how new hires are trained to engage in fraud, this study analyzed a sales training transcript from Alliance for Mature Americans (Alliance). In 1996, Alliance was charged with using deception and misrepresentation to sell more than $200 million worth of living trusts and annuities to 10,000 older adults in California. Design and Methods: Transcribed recordings from a 2-daydoi:10.1093/geront/gnu039 pmid:24829307 fatcat:xett2qew7raolj2i3qwkjbzoc4