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Novel envisioned systems face the risk of rejection by their target user community and the requirements engineer must be sensitive to the factors that will determine acceptance or rejection. Conventionally, technology acceptance is determined by perceived usefulness and ease-of-use, but in some domains other factors play an important role. In healthcare systems, particularly, ethical and emotional factors can be crucial. In this paper we describe an approach to requirements discovery that wedoi:10.1109/re.2014.6912259 dblp:conf/re/SutcliffeRBS14 fatcat:4kx7rjnhfbe4jnrugwwyfeiidu