A case study on integrating contextual information with analytical usability evaluation

A. BLANDFORD, G. RUGG
2002 International Journal of Human-Computer Studies  
The work reported here integrates an analytical evaluation technique, Programmable User Modelling, with established knowledge elicitation techniques; the choice of techniques is guided by a selection framework, ACRE. The study was conducted in conjunction with an ongoing industrial design project. Techniques were selected to obtain domain knowledge in a systematic way; the rationale behind each choice is discussed. The use of 'negative scenarios' as a means of assessing the severity of usability findings is introduced.
doi:10.1006/ijhc.2002.1013 fatcat:b3blejg5fzc2pf4isntt42dkhm