Human-Centric Process-Aware Information Systems (HC-PAIS) [article]

Sonja Kabicher-Fuchs and Stefanie Rinderle-Ma and Jan Recker and Marta Indulska and Francois Charoy and Rob Christiaanse and Reinhold Dunkl and Gregor Grambow and Jens Kolb and Henrik Leopold and Jan Mendling
2012 arXiv   pre-print
Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation
more » ... of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.
arXiv:1211.4986v1 fatcat:csw6uvneijh3pnoomotx5f32bu