Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research

Christian Reuter, Amanda Lee Hughes, Marc-André Kaufhold
<span title="2018-01-24">2018</span> <i title="Informa UK Limited"> <a target="_blank" rel="noopener" href="" style="color: black;">International Journal of Human-Computer Interaction</a> </i> &nbsp;
Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media before, during, or after these events. The field of research that these studies fall under is called crisis informatics. In this article, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics,
more &raquo; ... d expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from a humancomputer interaction perspective and outline trends and challenges for future research.
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="">doi:10.1080/10447318.2018.1427832</a> <a target="_blank" rel="external noopener" href="">fatcat:4hfm3su4vzfijnvuiflqyq4pty</a> </span>
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