A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is application/pdf
.
Multimedia Contact-Center Simulations Improve Hiring Accuracy
2013
Employment Relations Today
has more than 15 years' experience designing talent-assessment products and strategies. As vice president of research and consulting, he brings deep product design, analytics, and consultative expertise to FurstPerson (see www.furst person.com), a leading global provider of frontline employee-hiring and talent-strategy solutions. He leads new product design, business analytics, and customer-facing consulting and talent-strategy engagements. He may be contacted via e-mail at brent .holland@furstperson.com.
doi:10.1002/ert.21419
fatcat:m464hpzpxrgqxlcnd4t6mtjl3y