A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2017; you can also visit the original URL.
The file type is application/pdf.
Robust and flexible mixed-initiative dialogue for telephone services
1999
Proceedings of the ninth conference on European chapter of the Association for Computational Linguistics -
unpublished
Preserved Fulltext
In this work, we present an experimental analysis of a Dialogue System for the automatization of simple telephone services. Starting from the evaluation of a preliminar version of the system we 1 conclude the necessity to desing a robust and flexible system suitable to have to have different dialogue control strategies depending on the characteristics of the user and the performance of the speech recognition module. Experimental results following the PARADISE framework show an important
doi:10.3115/977035.977089
fatcat:47tcr26rx5ewjob4g2eh36sk3a