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The authors attempted to investigate how to resolve the growing work-life balance issue occurring due to COVID-19 Pandemic in the higher education sector. On the premise of prominent literature, the study conceptualized a framework to test if supervisor support and employee's proactive work behavior could help address the work-life balance issue. Through applying the quantitative approach, the study collected data from employees working in a higher education institution in the UK. Results ofdoi:10.33166/acdmhr.2020.04.001 fatcat:zsnwrwsr4rhhbcsd4u4wmzmvwa