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Comparison of ambulance diversion policies via simulation
Proceedings Title: Proceedings of the 2012 Winter Simulation Conference (WSC)
Ambulance diversion (AD) is often used by emergency departments (EDs) to relieve congestion. When an ED is on diversion status, the ED requests ambulances to bypass the facility; therefore ambulance patients are transported to another ED. This paper studies the effect of AD policies on the average waiting time of patients. The AD policies analyzed include (i) a policy that initiates diversion when all the beds are occupied; (ii) a policy obtained by using a Markov Decision Process (MDP)doi:10.1109/wsc.2012.6465245 dblp:conf/wsc/NafarrateHGF12 fatcat:umvni6zchfg5jopvtlg5mmguzu