Process Visualization Techniques for Multi-perspective Process Comparisons [chapter]

A. Pini, R. Brown, M. T. Wynn
2015 Lecture Notes in Business Information Processing  
Organizations executing similar business processes need to understand the di↵erences and similarities in activities performed across work environments. Presently, research interest is directed towards the potential of visualization for the display of process models, to support users in their analysis tasks. Although recent literature in process mining and comparison provide several methods and algorithms to perform process and log comparison, few contributions explore novel visualization
more » ... hes. This paper analyses process comparison from a design perspective, providing some practical visualization techniques as analysis solutions (/to support process analysis). The design of the visual comparison has been tackled through three di↵erent points of view: the general model, the projected model and the side-by-side comparison in order to support the needs of business analysts. A case study is presented showing the application of process mining and visualization techniques to patient treatment across two Australian hospitals.
doi:10.1007/978-3-319-19509-4_14 fatcat:abod22exdjh2xfottt7ltur3me