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This study aims to determine the relationship between the quality of tourism service provided to the customer and the dimensions of the quality of this service in the hotel industry in Al-Kharj governorate in the Kingdom of Saudi Arabia. The study is accomplished through the use of descriptive analytical method and found a strong correlation between the quality of service provided, and the dimensions of this quality. The study provides several recommendations, the most important of which payingdoi:10.5267/j.msl.2019.10.030 fatcat:3m3wkvxbq5b4jkr5f4t4kswo4y