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Community insights
2013
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI '13
Online communities are increasingly being deployed in enterprises to increase productivity and share expertise. Community leaders are critical for fostering successful communities, but existing technologies rarely support leaders directly, both because of a lack of clear data about leader needs, and because existing tools are member-rather than leader-centric. We present the evidence-based design and evaluation of a novel tool for community leaders, Community Insights (CI). CI provides
doi:10.1145/2470654.2470728
dblp:conf/chi/MatthewsWBSMEZL13
fatcat:ggi3vub4lfe3tci33yt6gefnc4