Analyzing educational comments for topics and sentiments: A text analytics approach

Gokarn Ila Nitin, Gottipati Swapna, Venky Shankararaman
2015 2015 IEEE Frontiers in Education Conference (FIE)  
Universities collect qualitative and quantitative feedback from students upon course completion in order to improve course quality and students' learning experience. Combining program-wide and module-specific questions, universities collect feedback from students on three main aspects of a course namely, teaching style, content, and learning experience. The feedback is collected through both qualitative comments and quantitative scores. Current methods for analyzing the student course
more » ... s are manual and majorly focus on quantitative feedback and fall short of an in-depth exploration of qualitative feedback. In this paper, we develop student feedback mining system (SFMS) which applies text analytics and opinion mining approach to provide instructors a quantified and exhaustive analysis of the qualitative feedback from students and avail insights on their teaching practices and this in turn will lead to improved student learning.
doi:10.1109/fie.2015.7344296 dblp:conf/fie/NitinGS15 fatcat:kammtxqyqzb4fct6rcb3m4bilu