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This study aimed to investigate the relationship between social intelligence of employees on customer satisfaction in Melli National Banks in Rafsanjan. The method has been descriptive-correlational, respectively. The study population included all the staff and customers of Melli Banks in Rafsanjan, numbered 173 People. Considering the number of employees due to the small population size and the number of customers using census method according to Cochran's formula, 384 people were randomlyfatcat:3e7smrzm4javnf7wmk5fqx5jce