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Patients suffering from chronic illness, such as diabetes, use various domestic instruments as part of their selfcare. For older adults, there is a need for assistance to use the instruments adequately and to solve technical failures. Following the eHealth concept, we designed a computer assistant for an older adult and a technical specialist, which supports remote collaborative troubleshooting which tailors the feedback to the users' needs. We evaluated two feedback styles, i.e., cooperativedoi:10.1109/pcthealth.2008.4571092 dblp:conf/ph/HenkemansSMNL08 fatcat:rtbge4lagffoxfcbpfkpr3lxau