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This paper examines problems persons with deafblindness have when using computers and it analyses how we can approach these problems in the redesign of a communication tool. A qualitative interview and observation study was conducted with 12 participants. The results indicate that future systems must improve simplicity, flexibility, and feedback. Our redesign employs a use flow for the screen reader that provides precursor cues for reading on a Braille display. This is intended to aid usersdoi:10.1007/978-3-540-71025-7_21 dblp:conf/EUprojects/RutgerssonA06 fatcat:smob5j7z5fb7xavzv7stuo74b4