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Mike Thelwall is the head of the Statistical Cybermetrics Research Group at the University of Wolverhampton, UK. He has developed a wide range of software for gathering and analysing web data, including hyperlink analysis, sentiment analysis and content analysis for Twitter, YouTube, MySpace, blogs and the web in general. http://orcid.doi:10.3145/epi.2015.sep.08 fatcat:ekmweqorbfe4vjpon44y3mdc2i