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IT outsourcing is an arrangement in which a company subcontracts its information technology related activities to be executed by a different company. In the past several decades, as the role of information technology grew in the performance of a company, the fixed cost of maintaining up and running IT facilities and staffs was increasing as well. Therefore outsourcing solution was derived from companies' need to achieve superior performance of IT functions with minimum amount of cost. Majordoi:10.2139/ssrn.2393388 fatcat:p5vm3v5bmzhl7jwskb3yyqrz64